E69: How a $100M+ Broker Jumped into Commercial and Built His Own Tech with David Mayrand

In this episode of Mortgage Tech Talks, I sit down with David Mayrand, a former residential broker who transitioned into the multifamily commercial space—and then took it a step further by building a tech solution designed to streamline complex multifamily deals.

We talk about:

• Why residential brokers struggle to break into commercial

• The tech void in the multifamily space (and how David is solving it)

• What makes commercial underwriting so much more complex

• His decision to spin off a standalone multifamily tech platform launching June 1st

• How he’s democratizing commercial real estate for new investors and brokers alike

This episode is a must-watch if you’re: ✅ A residential broker curious about the commercial space
✅ Frustrated by the inefficiencies of spreadsheets and emails
✅ Interested in the future of AI + automation in mortgage workflows
✅ Looking to scale your investor business with better tools

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⏱️ Timestamps:

00:00 – Why multifamily listings aren’t investor-friendly
00:20 – Building tools that simplify commercial analysis
00:47 – Giving access to tools most brokers don’t have
01:12 – Intro: Meet David Maé Rand, ex-residential broker turned tech founder
02:07 – The origin story: from 2-minute convo to this podcast
02:43 – Why David left residential for multifamily
04:24 – Phasing out residential and leaning into investor clients
06:21 – Why switching to commercial is scary for brokers
07:17 – What makes some brokers fail when switching
08:59 – Why commercial lending has so much paperwork
09:34 – How David's team built processes from scratch
10:09 – There was literally no tech in commercial
11:18 – How they organize massive amounts of documents
12:13 – Why residential tech has boomed—but not commercial
13:20 – Why most developers can’t build good mortgage tech
14:32 – Building tech internally that actually works
16:25 – When David realized he needed a dedicated tech stack
17:50 – The hidden value of structured data
19:17 – Why existing CRMs don’t support corporations as borrowers
20:20 – The complexity of org charts and ownership
21:24 – Why solving hard problems = massive opportunity
22:07 – Where AI fits into all this
23:31 – Using AI to build org charts, automate file handling
25:20 – The future: AI doing all the grunt work for brokers
26:55 – Why David isn’t competing with generic AI tools
27:19 – Launching a dedicated multifamily tech company (June 1!)
28:16 – How this tech can change the entire Canadian multifamily market
30:12 – Will this ever expand beyond multifamily?
31:24 – Why tech gives David’s brokerage a massive edge
32:23 – His vision: a portal for agents and investors to model cash flow
33:43 – Making commercial less intimidating
35:08 – Tech as a bridge for new brokers entering the space
36:23 – Why servicing sophisticated borrowers requires next-level systems
37:07 – How brokers can actually provide value to investors
39:19 – Want to try the portal? How to get early access

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