E85: ChatGPT's Agent Mode- What Does it Mean for Brokers?

In this episode of Mortgage Tech Talks, we explore one of the most exciting new AI advancements — ChatGPT’s Agent Mode — and why it’s a potential game-changer for mortgage brokers, real estate professionals, and anyone in the housing industry.

You’ll see a live demo where Agent Mode goes beyond just answering questions — it literally opens a virtual desktop, clicks through RBC’s affordability calculator, uses Ratehub, researches home prices, and even starts booking appointments with mortgage brokers and real estate agents… all on its own.

We’ll break down:

• What Agent Mode actually is

• How it works (live example)

• The opportunities and risks for mortgage brokers

• Why human trust will always be irreplaceable

• How to position yourself so AI chooses you in the future

Whether you’re tech-curious or already deep in AI tools, this is a must-watch to see where the industry is headed.

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Timestamps:
00:00 – Live demo: ChatGPT Agent Mode opening a virtual desktop
00:17 – Navigating RBC’s affordability calculator
00:33 – Using Ratehub to compare mortgage options
00:49 – Episode intro & what to expect
01:08 – Explaining Agent Mode & “AI agents”
01:26 – Simulating a first-time homebuyer scenario
02:14 – How Agent Mode bridges research and action
03:03 – Example mortgage financing prompt setup
03:20 – Asking AI to find homes & book appointments
04:02 – How to enable Agent Mode in ChatGPT
05:13 – Inputting financial details for a real example
05:55 – Watching Agent Mode research in real time
07:12 – Why this tech has the industry buzzing
08:11 – Potential for AI-to-AI interaction
08:51 – AI booking appointments with mortgage brokers & agents
09:18 – Official ChatGPT breakdown of Agent Mode features
10:17 – Future use cases & possibilities
10:52 – AI filling out contact forms automatically
12:12 – Affordability results & neighborhood suggestions
13:04 – AI presenting real appointment slots from broker websites
14:06 – Why human trust still matters in mortgage decisions
15:38 – How client acquisition will change in the AI era
17:21 – Final thoughts on adapting to AI-driven search